Consumer Durable Goods
The Microsoft Dynamics Consumer Durable Goods (CDG) Industry Solution provides Australian distributors with financial management, supply chain management and customer relationship management facilities to free up cashflow and provide greater insights into operations and performance for future growth and profit.
Benefits of Consumer Durable Goods Industry Solution
The Microsoft Dynamics CDG Industry Solution provides processes, controls and reporting functions on the one comprehensive, end-to-end, integrated and flexible business system platform. This platform ensures that there is no double entry of information and facilitates the automation of business processes where logic steps can be applied.
Additional benefits of the solution include:
- Intelligent purchasing suggestions based on a range of parameters to maximise cash flow and minimise backorders, plus electronic purchase order creation once purchasing decisions are finalised
- Efficient warehouse functions and strong controls able to be combined with the use of mobile devices for faster and more effective picking, packing and warehouse movements, as well as less shrinkage and greater stock accuracy
- System directed bin location stock put-aways for warehouse space optimisation and further warehousing movement efficiency
- Clear, fast and accurate visbibility of stock levels, stock ETAs and other detailed stock and customer information for better customer service
- Easy management of the stock importation process including the accurate allocation of import costs to stock values, even if stock has been invoiced and shipped to clients before import cost finalisation has occurred so that correct GP is recorded
- Automated emailing of client documents, in bulk and individually, including invoices, statements and debt collection letters to save time and increase cashflow
- Electronic communication with suppliers, customers and 3rd Party Logistics (3PL) including in-built EDI functions to communicate with retailers
- eCommerce facilities fully integrated with the “back-end” system including stock descriptions and levels by location, and customer pricing, order status, downloadable pricelists, invoices and statements, providing excellent 24/7 customer service and saving significant administration time
- Automated notifications/warnings of user-defined events, for example if clients are over credit limits/terms or if there are stock lows or stock outs
- Integrated CRM facilities with the use of profiling and client histories to intelligently communicate with clients and prospects, including the use of bulk emails, to better utilise your existing client base for greater sales revenue with lower sales effort
- Flexible and easy-to-use reporting and analysis tools that provide detailed insights into operations and performance to promote better and more confident decision making – including unlimited dimension “slice & dice” and “drag & drop” facilities with “drill-downs” in a real-time and date-based environment
Hands-on Systems Expertise & Experience
Hands-on Systems has been implementing business solutions into the Consumer Durable Goods sector for over 20 years and has specialised in Microsoft Dynamics for over 10 years.
For more information about the Consumer Durable Goods Industry Solution, please contact Hands-on Systems.