Distribution
Microsoft Dynamics specialises in providing the processes, controls and reporting functions required by distribution companies.
Whether your distribution functions operate in conjunction with warehousing, importing, assembly, kitting, manufacturing and/or retailing, Microsoft Dynamic has considered the inventory-centric nature of distributor companies in its provision of:
- Supply Chain Management
- Financial Management
- Customer Relationship Management
- Payroll & HR Management
Microsoft Dynamics helps distribution companies by providing:
- Efficient warehouse functions and strong controls for faster and more effective picking, packing and warehouse movements, as well as less shrinkage and greater stock accuracy
- Intelligent purchasing suggestions and electronic purchase order creation once purchasing decisions are finalised to maximise cash flow and minimise backorders
- Warehouse space optimisation and further warehousing movement efficiency through system directed bin location stock put-aways
- Clear, fast and accurate visibility of stock levels, stock ETAs and other detailed stock and customer information for better customer service
- Standard electronic communication functions with suppliers, customers and 3rd Party Logistics (3PL) including in-built EDI functions to communicate with retailers to streamline operations and save administration time
- Easy management of the stock importation process and stock tracking ensuring the correct sales gross profit is recorded on all invoices
- Comprehensive foreign currency facilities including automated management of foreign exchange fluctuations
- Fully integrated manufacturing (see Manufacturing page), assembly and kitting functionality
- Flexible serial and lot number recording options with automated warranty management to minimise the administration time to maintain these details
- Strong return authorisation (RA) functions and meaningful RA and warranty reporting to ensure these processes are efficient and the necessary detail is captured to identify issues
- Automated emailing of client documents, in bulk and individually, including invoices, statements and debt collection letters to save time and increase cashflow
- Fully integrated eCommerce facilities (see eCommerce page) to provide superior customer service, save significant administration time and make more sales
- Automated notifications/warnings of user-defined events, for example if clients are over credit limits/terms or if there stock lows or stock outs
- Fully integrated CRM facilities with the use of profiling and client histories to better utilise your existing client base for better customer service and greater sales revenue with lower sales effort
- Flexible and easy-to-use reporting and analysis tools, including fully integrated business intelligence tools (see Business Intelligence page) that provide detailed insights into operations and performance to promote better and more confident decision making
