Microsoft Dynamics for Retail equips retailers with technology and features that you ca use to drive your retail vision across channels, locally or globally. Bringing together POS, omni-channel management, store operations, merchandising, supply chain, and more in an end-to-end solution delivers full visibility across your entire business operation while empowering your users.
- Connect to customers - Omni-channel capabilities are delivered out of the box—including fully integrated on-line, storefront, and mobile POS—to deliver personalized convenience and transparency across any channel or device. Now customers can buy, pick up, return, or exchange on their own terms. And support for social and mobile commerce means you can offer promotions, discounts, or coupons targeted to devices or social networks and create new opportunities for customer engagement.
- Empower employees - Provide rich product details and display custom content, while creating and managing orders at the POS, giving sales associates all the information they need to make the most of face-to-face time with customers. Give your employees relevant information through Role Centers—dashboards that deliver a succinct set of information pertinent to each individual user—so they can make accurate, timely, and relevant decisions.
- Execute with insight -A single omni-channel management engine for all channels reduces complexity and delivers the complete insight retailers need when it comes to being proactive in anticipating trends. Meanwhile, powerful merchandising functionality puts control into the retailer’s hands, and unlimited categories and hierarchies make it possible to undertake assortment and replenishment to best meet customer demand accurately and efficiently.