Microsoft CRM 3.0 Professional, formerly known as Microsoft Business Solutions CRM, is a complete customer relationship management solution that provides all the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales.

Microsoft CRM 3.0 Professional contains modules for Sales, Marketing and Customer service and delivers a fast, flexible and affordable solution that drives consistent measurable improvements across all business processes. It enables your company to develop closer relationships with customers, resulting in the achievement of new and higher levels of profitability.

From small business to departmental businesses within the enterprise, Microsoft CRM has the flexibility to address CRM needs for businesses of any size.

Microsoft CRM 3.0 enables you to:

• Keep sales and marketing teams focused on driving the business
• Built in intelligence simplifies repetitive tasks
• Build better customer relationships from anywhere

Microsoft CRM 3.0’s functionality includes:

• Built-in workflow functionality that drives consistent processes so nothing falls through the cracks
• Alerts and exception handling to simplify routine tasks and streamline processes enable you focus on customers not your technology /li>
• Powerful tracking and reporting to simplify management analysis/li>
• Sales management tools to see how the business is doing and make better decisions more quickly

Microsoft CRM 3.0 ensures that your customer relationships are integrated across the company. Linked seamlessly with Microsoft Outlook and Microsoft Office and built on the scalable and secure .NET, Microsoft CRM 3.0 leverages standard Microsoft tools and technologies such as Microsoft SQL Server, Microsoft BizTalk Server and Microsoft Visual Studio. This ensures that you can take advantage of your existing IT investments, with little additional outlay.

Hands-on Systems is a Microsoft Gold Certified Partner and endorses Microsoft CRM 3.0 as a complete and cost effective customer relationship management tool for a wide range of business activities.

Call us today for a demonstration.