Harris Farm Markets is a family owned and run fruit and vegetable business, founded in 1971. The company has more than 1000 employees and 26 stores across New South Wales, and an annual turnover of A$300 million. Harris Farm were previously using a 25 year old inventory management application and MYOB accounting system, which resulted in inefficient and inaccurate stocktake and ordering.
KPMG Hands-on Systems implemented Microsoft Dynamics NAV and customised the system to provide synchronised product information across all stores, and a single view of inventory integrated with their POS system. We also helped Harris Farm to create workflows to support the company’s invoicing process and an auto-replenishment system.
1) Improved Customer Experience- auto-replenishment system ensured that Harris Farm never ran out of stock, and the business insights reports highlighting bests sellers and customer’s habits.
2) Reduced Costs- an integrated accounting, ordering and inventory system saved employees’ time and Harris Farm staffing costs.
3) Visible and integrated supply chain- Harris Farm saw improvements in departure times for their delivery truck, up to two hours earlier.
Why Harris Farm Chose KPMG Hands-on Systems
Harris Farm chose KPMG Hands-on Systems because of their proven track record with other businesses in the industry.