Microsoft Dynamics Membership

Organisations that manage memberships face a unique set of challenges. In the face of mobilisation and digitisation, members expect to access their own information 24/7 online and with mobile apps. This means member organisations face higher service costs, but still have to deliver on high quality products and services. Membership organisations also have to manage periodic billing and attracting new members at the same time.

A Complete Solution for Membership

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Dynamics Membership is Microsoft Technology

Dynamics for Membership is built on Microsoft Dynamics AX and can manage everything from member facing self serve web portals to fully integrated back office systems. Dynamics AX is powerful ERP software that acts as one source of all business information. AX is designed to help organisations become more efficient in their business processes and gain better insights from in-depth reporting. As a Microsoft product, Dynamics for Membership shares the familiar look and feel with the business applications that millions workers use everyday like Office 365 and Skype for Business. This also ensures seamless integration across your different business solutions and can shortened time required for staff training. As a web based platform, Dynamics AX is mobile and tablet optimised, and empowers teams to work flexibly and on the go.

Connect With Your Members On Their Terms

Dynamics for Membership has the functionality that empowers your team to plan and deliver Marketing campaigns, events and information across channels and measure the responses. Microsoft Dynamics has multi-language capabilities that allow marketing and member services to engage internationally in a personalised meaningful way. Microsoft Social Engagement Tools  can be added to help monitor sentiment, address complaints and create a conversation across social media channels.

Streamline Your Processes

Organisations want to service their members, not deal with endless paperwork. The solution takes care of all back-office administrative, finance, planning, billing, and marketing requirements. Dynamics for Membership allows you to create workflows and automate repetitive tasks saving time, and allowing organisations to spend more time focusing on their members.

The Benefits of Microsoft Dynamics Membership:

Dynamics for Membership helps membership organisations to:

  • Optimise their resources by becoming more efficient with their back-end processes.
  • Better understand individual member needs, thanks to one centralised database providing a 360° view of all members and their history and personalised membership communications.
  • Serve members more efficiently via self-serve web portals.
  • Communicate clearly across all channels to provide engaging journeys through the membership benefits portfolio.
  • Drive sustainable revenue streams by making it easy for members to participate and derive optimum value from their membership.
  • Ensure a future ready organisation by choosing a solution that can incorporate emerging technologies including Internet of Things, Machine learning and Big Data and analytics. 

Why Choose KPMG Hands-on Systems

KPMG Hands-on Systems have a proven track record implementing Dynamics AX around Australia. This experience, coupled with KPMG’s expertise in management consulting offer a complete solution for business transformation. Talk to us today to learn how we can help you better serve your membership.

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